नियम व शर्तें

अंतिम अद्यतन: 02 October 2026

Welcome to Veru Ayurveda. These Terms of Service ("Terms") govern your use of the Veru Ayurveda website and your purchase of products through our website.

By accessing our website, placing an order, or purchasing any product from us, you agree to these Terms. If you do not agree with these Terms, please do not use our website or place an order.

1. About Veru Ayurveda

Business Name: Veru Ayurveda

Business Address: 404, Biz Hub, Near 99 Shopping Center, Amroli, Gujarat, India

Website: veruayurveda.com

Email: veruayurveda@gmail.com

Phone: +91 7048191948

WhatsApp: +91 7048191948

2. Use of Our Website

You agree to use this website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities.
Provide false or misleading information.
Attempt to gain unauthorised access to the website or its systems.
Copy, reproduce or misuse website content without permission.
Interfere with the normal operation or security of the website.
Place fraudulent, duplicate or unauthorised orders.

We reserve the right to restrict or terminate access to the website where reasonably necessary.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on our website are accurate.

However:

Product images may vary slightly from the actual product due to screen/device settings.
Product availability may change without prior notice.
We may correct pricing, description or listing errors when identified.
We may modify or discontinue products where necessary.

4. Product Use and Information

Product information provided on our website is intended for general informational purposes and should not be considered a substitute for professional medical advice, diagnosis or treatment.

Customers should carefully read the product label, ingredients, directions for use and warnings before using any product.

If you have a medical condition, are taking medication, are pregnant or breastfeeding, or have concerns about using a product, consult an appropriately qualified healthcare professional before use.

Products should always be used according to the instructions provided on the product label.

5. Orders

Customers must provide accurate and complete information when placing an order, including:

Full name
Mobile number
Delivery address
PIN code
Email address, where required
Correct product and quantity

After placing an order, you may receive an order confirmation through the contact details provided by you.

An order is subject to product availability and successful payment/order verification.

We reserve the right to cancel or refuse an order in circumstances including suspected fraud, incorrect pricing, unavailable products, incorrect customer information, delivery limitations or other legitimate business reasons.

6. Prices

Product prices displayed on the website may change without prior notice.

Applicable taxes, shipping charges, discounts or promotional offers will be displayed or communicated where applicable.

If an obvious pricing or listing error occurs, we reserve the right to correct the error and, where applicable, cancel the affected order and refund any amount already paid for that order.

7. Online Payments

We may provide online payment options through third-party payment service providers.

Customers are responsible for providing accurate payment information and completing the payment process.

Veru Ayurveda does not intentionally store complete card numbers, CVV numbers, UPI PINs or banking passwords on its own systems.

Payment transactions may be subject to the terms and policies of the relevant payment service provider.

8. Shipping and Delivery

We aim to process and dispatch orders within the timelines stated in our Shipping Policy.

Once an order has been dispatched, delivery time may vary depending on the destination, PIN code, courier service and other circumstances.

Delivery dates are estimates and are not guaranteed unless specifically stated otherwise.

For complete shipping information, please refer to our Shipping Policy.

9. Cancellation, Returns and Refunds

Order cancellations, replacements and refunds are subject to our Refund & Cancellation Policy.

Due to the nature of our products, returns may be restricted after delivery or opening of the product, subject to applicable law and the circumstances described in our Refund & Cancellation Policy.

10. Customer Reviews and Content

If you submit a review, testimonial, photograph, video or other content to Veru Ayurveda, you confirm that:

The content is truthful to the best of your knowledge.
You have the necessary rights to submit the content.
The content does not violate another person's rights.
The content does not contain unlawful, abusive or misleading material.

By submitting content, you grant Veru Ayurveda permission to use, reproduce, display and publish that content for legitimate business, marketing or informational purposes, subject to applicable law.

We may remove content that is unlawful, misleading, abusive or inappropriate.

11. Intellectual Property

All website content, including:

Brand names
Logos
Product images
Product descriptions
Text
Graphics
Videos
Designs
Website layout

is owned by or licensed to Veru Ayurveda and is protected by applicable intellectual-property laws.

You may not copy, reproduce, modify, distribute, sell or commercially exploit our website content without prior written permission.

12. Third-Party Services and Links

Our website may contain links to or use third-party services such as:

Payment gateways
Courier/logistics services
Analytics services
Communication services
Social-media platforms

Third-party services are governed by their own terms and policies.

Veru Ayurveda is not responsible for the independent terms, privacy practices or availability of third-party services.

13. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free or available at all times.

The website may occasionally be unavailable because of maintenance, technical problems, security issues or circumstances beyond our reasonable control.

14. Limitation of Liability

To the extent permitted by applicable law, Veru Ayurveda will not be responsible for indirect, incidental, special or consequential losses arising from the use of the website or products, except where such liability cannot legally be excluded or limited.

Nothing in these Terms is intended to exclude or limit any consumer rights or other rights that cannot legally be excluded or limited under applicable law.

15. Force Majeure

Veru Ayurveda will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, floods, fire, epidemics, government restrictions, strikes, transportation disruptions, courier disruptions, technical failures or similar events.

16. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect personal information.

17. Changes to These Terms

We may update these Terms of Service from time to time.

Updated Terms will be published on this page with a revised "Last Updated" date.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of competent courts, subject to applicable consumer-protection and other mandatory laws.

19. Contact Us

For questions regarding these Terms, orders, products or customer support, please contact:

Veru Ayurveda

Address: 404, Biz Hub, Near 99 Shopping Center, Amroli, Gujarat, India

Email: veruayurveda@gmail.com

Phone: +91 7048191948

WhatsApp: +91 7048191948